Once your order has been fully processed and shipped, we will send you a shipping confirmation email with a link to track the order on the carrier’s website. By clicking the link, you will be able to check the status of your order once it is in transit.
Please note: It may take 24-48 hours for your tracking information to reflect details on EMS, UPS, FedEx, USPS sites.
Unfortunately we’re unable to edit your merchandise selections once your order is placed. However, if the shipping address on your order needs to be updated or you need to cancel your order, you can contact Customer Service in one of the following ways:
Please be aware that your order may began processing immediately and it may not be possible to update the shipping address. If you are unable to make changes, so please contact us for any changes you need to make.
Our default shipping is though EMS Service Nepal which takes 6-7 business days to deliver your order but if you want your items delivered soon or by a specific delivery service (like UPS, Fed Ex, DHL etc), you can contact us in any of the methods listed in ‘contact us’ page.